How we handle business visitor and inquiry information.
This Privacy Policy explains how 栖木家具有限公司 collects, uses, stores, shares, and protects information submitted by B2B buyers, importers, wholesalers, distributors, hospitality project teams, designers, contractors, and other professional visitors using ximufurn.com.
We use business information to answer inquiries, prepare quotations, and support project communication.
This website is intended mainly for B2B outdoor furniture sourcing and manufacturing communication. When you browse our website, request a quote, submit a contact form, ask for catalogs, send drawings, or communicate with our team, we may process information related to your inquiry and business relationship with us.
We use inquiry information to reply, recommend products, prepare quotations, coordinate samples, and support orders.
We do not sell business inquiry information. We share data only when necessary for operation, service, logistics, compliance, or legal protection.
As a China-based factory serving global buyers, information may be processed across borders through business systems and service providers.
You may contact us to ask about access, correction, deletion, restriction, objection, marketing opt-out, or cookie preferences.
Information you provide and information collected automatically.
The information we collect depends on how you use the website and communicate with us. We mainly process business contact information, inquiry details, project files, communication records, and technical website data.
Business Contact Details
Name, company name, email address, phone number, WhatsApp number, country or region, job title, business role, and other contact details you submit.
Project Inquiry Details
Product references, drawings, BOQ files, quantity, destination, material requirements, customization needs, timelines, packaging expectations, and project notes.
Communication Records
Messages sent through forms, email, WhatsApp, phone, live chat, or other channels, including quotation and after-sales follow-up notes.
Technical Website Data
IP address, browser type, device information, visited pages, referring URLs, approximate location, cookie identifiers, error logs, and security logs.
We process information to support B2B communication, quotation, production, and website security.
We use information only to the extent reasonably necessary for the relevant business, legal, technical, or communication purpose.
Reply to questions, recommend products, provide catalogs, arrange calls, and communicate with your team.
Evaluate feasibility, estimate cost, confirm materials, review drawings, and prepare RFQ responses.
Review OEM / ODM requirements, private label requests, samples, materials, packaging, and inspection needs.
Coordinate production, inspection, shipment, documentation, spare parts, warranty communication, and claims.
Understand website performance, improve navigation, optimize product content, and improve buyer experience.
Prevent misuse, protect website security, maintain business records, comply with laws, and protect our rights.
Our processing grounds depend on the context and applicable law.
For visitors located in jurisdictions that require a legal basis for processing, we rely on the applicable basis for each activity.
| Processing Activity | Information Used | Purpose | Typical Legal Basis / Processing Ground |
|---|---|---|---|
| Responding to inquiries | Business contact details and inquiry content | Reply to RFQ, catalog, project, sample, or product questions | Pre-contract communication, contract-related steps, legitimate business interests, or consent where required |
| Quotation and project review | Drawings, BOQ, product lists, destination, quantity, material and packaging details | Prepare quotation, sample plan, feasibility review, cost estimation, and production planning | Pre-contract steps, contract performance, legitimate business interests |
| Order support | Order documents, invoices, shipping details, inspection records, support records | Production, shipment, accounting, customs support, warranty, and after-sales service | Contract performance, legal obligations, legitimate business interests |
| Website analytics | Cookie identifiers, page visits, device information, traffic source, interaction data | Improve website performance, content, usability, and B2B inquiry paths | Consent where required, or legitimate interests where permitted |
| Security and compliance | Security logs, IP address, form submissions, transaction records, communication records | Prevent misuse, protect systems, comply with legal duties, and resolve disputes | Legal obligations, legitimate business interests, rights protection |
We do not sell business inquiry information.
We may share information only when reasonably necessary for website operation, inquiry response, quotation preparation, production coordination, logistics, payment, compliance, or legal protection.
May review inquiry and order details to support quotation, sample development, production, delivery, and service.
May process information for website operation, communication, security, analytics, and business administration.
May receive necessary project details to provide requested materials, logistics, inspection, or export support.
May receive information where required by law, regulation, government request, dispute handling, or rights protection.
International B2B communication may involve cross-border processing.
We are based in China and work with buyers, service providers, logistics partners, and communication tools in different countries. Information may be processed in China and other jurisdictions where our systems or service providers operate.
International buyers may communicate with us by email, form, WhatsApp, phone, or other channels. These tools may process data in multiple countries.
Website hosting, email, CRM, analytics, security, forms, and logistics tools may involve service providers outside your country or region.
Where required, we take reasonable steps to protect transferred information through access controls, limited-purpose processing, and contractual safeguards.
We keep information only as long as reasonably necessary.
Retention depends on the purpose of processing, business relationship, legal requirements, accounting needs, warranty obligations, dispute prevention, and technical feasibility.
Used for follow-up, quotation continuity, and project history.
Used for shipment, after-sales, legal, and business administration.
Used to protect the website and improve user experience.
Some information may need to be retained where legally or contractually required.
You may contact us about your information and communication preferences.
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or request a copy of certain personal information.
Ask us to confirm or correct business contact information we hold about you.
Request deletion or limited processing where legally available and technically feasible.
Ask us to stop non-essential marketing communication at any time.
Manage cookies through Cookie Settings and browser controls.
Withdraw consent for processing activities that rely on consent, without affecting prior lawful processing.
Contact us first so we can review your request. You may also have the right to contact a relevant data protection authority.
Children’s Privacy
This website is designed for business and professional users. It is not intended for children, and we do not knowingly collect personal information from children through this website.
Third-Party Websites and Services
This website may link to third-party websites, maps, videos, social media pages, payment tools, logistics services, or other external resources. We are not responsible for third-party privacy practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website functionality, business operations, service providers, legal requirements, or privacy practices.
Governing Law
Unless otherwise required by applicable mandatory law, this Privacy Policy shall be governed by the laws of the People’s Republic of China, without regard to conflict of law principles.
Contact us about privacy, cookies, or business inquiry information.
If you have questions about this Privacy Policy, website data, B2B inquiries, or privacy requests, please contact us.
Contact us if you need clarification about your inquiry information.
Send your privacy request or business inquiry question to our team. We will review your request according to applicable law, business records, and technical feasibility.